Returns & Exchanges

At Pott'd, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items securely in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label from the portal, then drop off the package at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.